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  1. #1

    Default Suggestions on new WestHost Members Area

    If you have comments or suggestions about our new members area located at http://members.westhost.com/, please let us know by responding to this thread. We appreciate your feedback.
    Last edited by WestHost - CReeves; 02-07-2007 at 09:21 AM.
    Sincerely,

    Clint Reeves
    Client Service Manager
    WestHost

    Believe in Better Hosting
    http://www.westhost.com/

  2. #2
    Senior Member Corrado Fiore's Avatar
    Join Date
    Mar 2004
    Location
    Milan, Italy
    Posts
    126

    Default

    In my opinion, the Members Area should serve as a launch pad for getting tech assistance. Therefore, I'd like to see in the upper part of the page a direct link to the "contact us" page.

    I know I could bookmark that, but I usually reach that page by typing www.westhost.com, then selecting the Members Area and clicking the link.

    I also appreciate the new layout, seems more well-organized. The "top questions" on the right are a smart way to help customers.

    Just my 2 cents.

    Best regards,
    Corrado Fiore

  3. #3
    Senior Member rolling's Avatar
    Join Date
    May 2004
    Location
    Different day, different place
    Posts
    486

    Default

    I like the feel, but when I click on any of the Site Management links other than learn more, I get a small window in the bottom right of my screen which is too small to display anything and cannot be enlarged

    Also, you lose the feel and the link to Real Support once you click "Learn More...", but I guess that is a side effect of RoboHelp.

    --
    Edit:
    The problem also occurs with the drop down menus. I am running WindowsXP/Firefox 2.0.0.1. The popup displays correctly in IE7.
    Last edited by rolling; 02-13-2007 at 05:17 PM.
    Richard

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