Results 1 to 4 of 4
  1. #1

    Default Incomplete Miva installation

    I just installed Miva merchant on my client's account at www.kidsbygosh.com. When I try logging in to the admin page at http://www.kidsbygosh.com/Merchant2/admin.mvc , I get the error message

    Unable to open 'XXXXXX/Merchant2/admin.mvc'

    The installation instructions said to define installation URLs based on something called the "user-name", rather than the domain name, so I chose XXXXXX rather than kidsbygosh. Was this a mistake? Any thoughts on why I am not getting access to a Miva admin page?

    BTW, I have SharedSSL installed for this site.

    Thanks!

  2. #2
    Moderator wildjokerdesign's Avatar
    Join Date
    Jun 2003
    Location
    Kansas City Mo
    Posts
    5,720

    Default

    I think kidsbygosh would be the user-name it was looking for. When you say XXXXXX do you mean that literally or are you hideing someother user-name. I am not familiar with the Miva installation but with WH your user-name for many things is the name of the domain with out the .com.
    Shawn
    Please remember your charity of choice: http://www.redcross.org

    Handy Links: wildjokerdesign.net | Plain Text Editors: EditPlus | Crimson

  3. #3

    Default

    I used the XXXXXXX to hide the real name, but the name I chose was not kidsbygosh. I contacted technical support, and they fixed the problem, though I am not sure what the problem was. I guess I was supposed to use the domain name for the user-name. I don't know why the installation guide didn't just say that. Maybe I read it wrong.

    Thanks for responding.

  4. #4
    Moderator wildjokerdesign's Avatar
    Join Date
    Jun 2003
    Location
    Kansas City Mo
    Posts
    5,720

    Default

    Sure no problem. Glad tech support got it taken care of.
    Shawn
    Please remember your charity of choice: http://www.redcross.org

    Handy Links: wildjokerdesign.net | Plain Text Editors: EditPlus | Crimson

Similar Threads

  1. MIVA 5 & Google Check-out
    By Chucky222 in forum Miva Merchant
    Replies: 3
    Last Post: 12-08-2007, 02:39 PM
  2. Miva 4 to Miva 5 upgrade problems Did this happen to you?
    By brady9111 in forum Miva Merchant
    Replies: 3
    Last Post: 05-25-2007, 10:11 AM
  3. MIVA 5 simple question needs answering. Please assist.
    By proaudiogear4less in forum Miva Merchant
    Replies: 2
    Last Post: 02-07-2006, 12:35 PM
  4. New Miva Virtual Machine / Upgrade issue
    By proaudiogear4less in forum Miva Merchant
    Replies: 0
    Last Post: 10-26-2005, 01:02 PM
  5. Miva Merchant Shopping Cart Down
    By zestgourmet in forum Miva Merchant
    Replies: 6
    Last Post: 03-16-2004, 08:40 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •