Results 1 to 5 of 5
  1. #1

    Default DNS problem on my dedicated server

    Hello,

    I hire a dedicated server (virtualtransat.virtualtransat.com) that hosts only one domain (virtualtransat.com).
    When I ping virtualtransat.com, it works fine.
    When I ping virtualtransat.virtualtransat.com, it returns "host unknown".
    So I figure out that the dedicated server has no DNS setup (I can reach it using its ip address only).

    This problem leads to a sendmail problem, at least I suppose so. When I send an email from virtualtransat.com (by the mean of PHP) it does return the email wit an error message : "reason: 553 <virtualtransat@virtualtransat.virtualtransat.c om>: Sender address rejected: Domain not f
    ound"

    What shall I do to have this fixed ?

    Thanks so much if you can help.
    Best regards
    Herve

  2. #2
    Member
    Join Date
    Oct 2003
    Location
    Providence, UT
    Posts
    56

    Default

    hcl,

    One of our technicians has responded to your ticket. It looks like it was a DNS error.
    Matt Platis
    WestHost Inc.
    Phone: 1-800-222-2165
    FAX: 435-755-3449

    When you expect more from your web host
    http://www.westhost.com/

  3. #3

    Default

    Sure it is ! virtualtransat.virtualtransat.com seems to have no name server pointing on it.

    So now, what to do to fix that ?
    Is it my reponsability or westhost's to configure such things ?

    I really need a fast and efficient fix : meanwhile I can't have the mail facility ...
    So I can't work and my customers are not so happy with it.

    Thanks for any help that you will give me.
    Best regards
    Herve

  4. #4

    Default

    Great !

    virtualtransat.virtualtransat.com answers to the ping and sendmail now works.

    Thank you very much !

    Your administrator did a great job.

    Best regards
    Herve

  5. #5
    Member
    Join Date
    Oct 2003
    Location
    Providence, UT
    Posts
    56

    Default

    Herve,

    Glad things are working!
    Matt Platis
    WestHost Inc.
    Phone: 1-800-222-2165
    FAX: 435-755-3449

    When you expect more from your web host
    http://www.westhost.com/

Similar Threads

  1. Question on setting up a DNS server on Windows 2003 server
    By AUS-CITY in forum Domain names & DNS
    Replies: 1
    Last Post: 04-04-2004, 08:20 PM
  2. Problem with Shared Secure Server
    By giftandsmile in forum Miva Merchant
    Replies: 0
    Last Post: 01-29-2004, 08:31 PM
  3. WestHost DNS for 1.0 and 2.0
    By WestHost - MStevenson in forum Solutions
    Replies: 0
    Last Post: 10-14-2003, 09:35 PM
  4. How should I config my server given 3rd party (easyDNS) DNS?
    By adrianboyko in forum General Discussion
    Replies: 3
    Last Post: 09-23-2003, 08:03 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •