Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1

    Default cant create accounts@example.com

    When i tried to create accounts@abc.com it says Accounts is a reserved word for the Hosting Director components -
    So how do i solve this issue - i really need to creat that particular accounts email.

  2. #2
    Senior Member jalal's Avatar
    Join Date
    May 2003
    Location
    Germany
    Posts
    1,377

    Default

    Not a solution, but maybe a workaround: setup an alias?

  3. #3

    Default

    but an alias has to be attached to a real email address ?

  4. #4
    Senior Member jalal's Avatar
    Join Date
    May 2003
    Location
    Germany
    Posts
    1,377

    Default

    Yes.
    So have an alias 'accounts' and forward that to 'accountdept@...' or something similar.

    However, this seems like a less than ideal work around.

    If it is just a problem with the Hosting Director (which it sounds like) then it should be possible to create an email account manually on the server. But I haven't tried this.

  5. #5
    Moderator wildjokerdesign's Avatar
    Join Date
    Jun 2003
    Location
    Kansas City Mo
    Posts
    5,720

    Default

    justus,
    Could you get away with simply using accountdept@... it would be similiar and still make sense as an e-mail account for clients if that is what you are aiming for.
    Shawn
    Please remember your charity of choice: http://www.redcross.org

    Handy Links: wildjokerdesign.net | Plain Text Editors: EditPlus | Crimson

  6. #6
    Senior Member jalal's Avatar
    Join Date
    May 2003
    Location
    Germany
    Posts
    1,377

    Default

    Not if he has the email 'accounts@...' for the last few years, maybe printed on invoices and such...

  7. #7
    Senior Member FZ's Avatar
    Join Date
    May 2003
    Location
    Johannesburg, South Africa
    Posts
    1,024

    Default

    I tried adding "accounts" as a POP3 and then as an alias, and I got the same error message. As far as I can tell, it's just a reserved word and not actually used for e-mail, so here is a workaround you can use (yup, it's Procmail http://www.procmail.org to the rescue again). In case you are not familiar with it, Procmail is already installed and configured on all accounts. Before you do this, make a backup copy of the procmailrc file in the /etc folder, because this is the file you will need to edit as below.

    1. Make a new mail account using your Site Manager - for example,
    "accountsdept" (or skip this step if you already have a mail account you want accounts@yourdomain.com mail to be sent to).

    2. Add the following line to the end of your /etc/procmailrc file:

    Code:
    :0:
    * ^TO_accounts@yourdomain.com
    /var/spool/mail/accountsdept
    Make sure to replace yourdomain.com with your domain name, and accountsdept with the name of the e-mail account you added in step 1.

    3. Send yourself a test mail to accounts@yourdomain.com, and make sure it shows up in the mailbox (chosen in step 1).

    Note: If you are going to use FTP to download the /etc/procmailrc file and then re-upload it, make sure to use ASCII mode (for both upload and download). Once you re-upload it, CHMOD it 644.

    The above worked for me. Let me know if that helps or not.
    Fayez Zaheer

  8. #8

    Default

    Sorry FZ, I downloaded it in text mode - but don't see any emails that i created for that domain. i created 5 emails for this domain there's no such line containing
    * ^TO_accounts@cao.com.my
    /var/spool/mail/account

    ??
    it's the correct file procmailrc in etc folder - but none ?

  9. #9
    Moderator wildjokerdesign's Avatar
    Join Date
    Jun 2003
    Location
    Kansas City Mo
    Posts
    5,720

    Default

    justus,

    I don't think the Site Manager adds your alias to procmailrc. I think it is a sperate program that can do other things and Fayez is just haveing you use it to "fool" your account to get what you want.

    Also a correction in what you typed. I think you would still have to have the accountdept email account so you would need to enter this.

    Code:
    :0:
    * ^TO_accounts@cao.com.my 
    /var/spool/mail/accountdept
    Is that correct Fayez?

    Shawn
    Shawn
    Please remember your charity of choice: http://www.redcross.org

    Handy Links: wildjokerdesign.net | Plain Text Editors: EditPlus | Crimson

  10. #10
    Senior Member FZ's Avatar
    Join Date
    May 2003
    Location
    Johannesburg, South Africa
    Posts
    1,024

    Default

    justus,

    You have to follow the steps I outlined in my post above. The lines I quoted there are NOT in the file already - you need to ADD them yourself. What Shawn said is correct: all this is doing is "fooling" incoming e-mail addressed to accounts@cao.com.my so that it is moved to your accountsdept mail account (i.e. it is acting like an alias) - so you must create a separate mail account called accountsdept, or call it anything you like as long as you replace "accountsdept" in the code with whatever you named it. You cannot use accounts as the name. And, like Shawn said, you are missing the :0: line which is essential - without it this would not work at all. Please copy and paste the code Shawn has in his post above exactly as is into your file and re-upload the file. Don't forget to make a backup copy first. Also don't forget to change the permissions to 644, and upload it in ASCII (text) mode.
    Fayez Zaheer

Similar Threads

  1. Email Address I Didn't Create & Isn't Listed
    By jim in forum E-mail / FTP Management
    Replies: 4
    Last Post: 10-18-2007, 05:26 AM
  2. Create a Test Database
    By bstenson in forum PHP / MySQL
    Replies: 7
    Last Post: 03-18-2007, 04:27 AM
  3. Unable to create new accounts & admins down
    By liquidgenius in forum General Discussion
    Replies: 4
    Last Post: 02-19-2005, 03:28 PM
  4. Domains under 1 account - cant create emails ?
    By justus in forum Domain names & DNS
    Replies: 0
    Last Post: 10-02-2003, 12:24 AM
  5. i'm in! But how to create sub domains?
    By redflag in forum General Discussion
    Replies: 1
    Last Post: 09-02-2003, 06:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •