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  1. #1

    Default How about refunds for the recent down time?

    Recently Westhost was down for more than a day...twice. How about refunds for those down times?

  2. #2
    Moderator wildjokerdesign's Avatar
    Join Date
    Jun 2003
    Kansas City Mo


    I had no down time on any of my accounts. Did you contact them about this?
    Please remember your charity of choice:

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  3. #3



    First we apologize for the outages that occurred. The first outage was a power outage and the second was a Network outage. The outages did not last longer then a few hours for the majority of our clients. There were a few clients that experienced longer down times. We had every available resource working on resolving the issues as quickly as possible. We keep our clients updated through every 20 minutes on progress that was being made.

    I have sent you (LWC) an personal message to look into your request. I look forward to hearing from you and will make sure you are taken care of.

    Adam Croshaw

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