This post is closely related to one generated with instructions pertinent to our Site Manager hosting environment. If you need to find it, please visit it here. The steps taken with remote services will be similar to the existing post we've provided, but the login credentials and user name format in the cPanel hosting environment are different. I will just outline those below.

If needed, you can find these instructions through cPanel >> Email Accounts. To the right of each user name there is a "More" drop-down menu, from that select Configure Email Client. On the page you are directed to, be sure to look under the Manual Settings section.

For this example, we are setting up e-mail user bob@yourdomain.com with a remote server like Gmail or even with a local mail client like Outlook.

Manual Settings
Mail Server Username: bob+yourdomain.com
Incoming Mail Server: mail.yourdomain.com
Incoming Mail Server: (SSL) yourdomain.com [Note that on Shared servers this will be the server name.]
Outgoing Mail Server: mail.yourdomain.com (server requires authentication) port 2525
Outgoing Mail Server: (SSL) yourdomain.com (server requires authentication) port 465 [Note that on Shared servers this will be the server name.]
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)


As you can see from the information above, you can either set up with a standard or SSL type connection. If you connect via SSL on a Shared server account, then instead of your domain name you MUST use the server name - which will be provided from your cPanel >> Email Accounts >> More >> Configure Email Client details.

Please contact our Tech Support if you have trouble connecting to e-mail through a remote service like Gmail or a mail client like Outlook.