Results 1 to 2 of 2
  1. #1
    Moderator ifurniss's Avatar
    Join Date
    Oct 2009
    Location
    Utah
    Posts
    47

    Exclamation Website Creator - IE 9+ and FireFox 5 Incompatibility Issues

    I've noticed a lot of clients have trouble with Website Creator [specifically the Edit Content section never loading] from browsers IE 9+ and FireFox 5+.

    The Website Creator software is not something created by the WestHost team, though we have a license to provide it through our hosting packages. According to the Website Creator development team, they are working on an update which will fix incompatibilities with a few of the newer browsers. Once Website Creator provides this update we will be able to roll it our to the clients on our servers.

    Until then, you will need to downgrade to an older version of FireFox, or from IE use Tools >> Compatibility Mode in order to properly use the Edit Content section of Website Creator.
    If you need to get an older version of FireFox, you can do so here:
    http://portableapps.com/apps/interne...ortable#legacy
    I recommend 3.6 as the version to install.

    Internet Explorer should have an option from Tools >> Compatibility Mode that will allow you to work in the "Edit Content" section of Website Creator. I have seen this work many times, but not all.

    Chrome will throw a "You are using a non-supported browser" error, so this will not work either. It's likely not going to work in any alternative browsers outside those above.
    Last edited by ifurniss; 11-22-2011 at 12:41 PM. Reason: new information discovered
    Isaac Furniss
    Technical Support Team Manager
    Contact Support: E-mail | Live Chat | Twitter

    http://www.westhost.com/

  2. #2
    Moderator ifurniss's Avatar
    Join Date
    Oct 2009
    Location
    Utah
    Posts
    47

    Default

    Mac Portable FireFox [check for the 3.6 under the Older Versions!] is located here http://www.freesmug.org/portableapps:firefox
    Isaac Furniss
    Technical Support Team Manager
    Contact Support: E-mail | Live Chat | Twitter

    http://www.westhost.com/

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •