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  1. #11
    Member
    Join Date
    Sep 2003
    Location
    UK
    Posts
    34

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    Update: 13 hours later, vps still down.
    Adam pm'd me about 5 hours ago to say it was fixed, but clearly not.
    Thanks for the update status on the net status page at least, but at the moment it says ETA:TBD

    The Clouf Fail site says:5.35am GMT This storage server has a major hardware problem which caused its reboot again. We are working on it still.

  2. #12

    Default

    We had the all the accounts up and running this afternoon (MST) and then unfortunately the SLC-C cloud had more issues.

    Not all account are experiencing downtime and we continue to stay committed to making sure every account is back online. Sorry for the inconvenience this has caused and thank you for your patience while we work through this issue.

    Adam

  3. #13
    Member
    Join Date
    Sep 2003
    Location
    UK
    Posts
    34

    Default

    My major client has now moved their site to another hosting company, can't say that I blame them.

  4. #14

    Default

    Hi Jane, I am sorry about these issues. Since you have my personal email I suppose we should just chat there as it is much faster.

    I just emailed you so if there is anything we can do send a reply.

    Cheers,
    Jake Neeley
    Social Media Manager | WestHost

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