Results 1 to 3 of 3
  1. #1

    Default Account Maintenance Fields Are Blank


    I only recently signed up to the Personal Plan. Everything is fully operative and seems to be working very well but I've come across a little mystery.

    When I visit, log in and go into the "Update Contact Information" or "Update Credit Card Information" option, all the fields are blank.

    In each case, should I fill the form in and submit it?

    Sorry if this is a silly question but I thought it best to check before doing anything.


  2. #2

    Default Account Maintenance Fields Are Blank

    Dear John,

    Thank you for submitting your question. The form you are referring to is simply used for updating contact/personal billing information. If for some reason your contact or billing information has changed you would use that form to update our records. For added security your current contact information will not appear when you log in. If you want to verify your current contact information please call our billing department or submit an email to We look forward to serving your needs.

    Clint Reeves
    Client Service Manager

    Believe in Better Hosting

  3. #3


    Thanks Clint, much appreciated - John

Similar Threads

  1. Mail Maintenance Suggest
    By dacolombi in forum Comments / Suggestions
    Replies: 0
    Last Post: 07-03-2007, 03:59 PM
  2. How to transer account within an account to Resseller
    By Mania in forum General Discussion
    Replies: 3
    Last Post: 03-23-2007, 07:17 AM
  3. Postmaster points to non-existing account
    By kcary in forum E-mail / FTP Management
    Replies: 1
    Last Post: 07-20-2005, 04:22 PM
  4. account only receives email from other vps user accounts
    By <-- R O B --> in forum E-mail / FTP Management
    Replies: 3
    Last Post: 04-13-2004, 11:05 AM
  5. Domain to new reseller account
    By bpk in forum General Discussion
    Replies: 1
    Last Post: 12-31-2003, 08:15 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts