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Type: Posts; User: Lucky

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  1. Replies
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    I agree. The symptoms suggest that there was a...

    I agree. The symptoms suggest that there was a common point of access which affected many people. Which means it wasn't the individual clients' fault. I don't know why the finger keeps getting...
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    I agree. A more elaborate explanation would help....

    I agree. A more elaborate explanation would help. I have learned that if you have a virus on your site, it shows up as javscript written on your html files. Those files are the ones on the server...
  3. Thread: Redirect Virus

    by Lucky
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    9,345

    Thanks for the explanation. I have changed my...

    Thanks for the explanation. I have changed my passwords as you suggested. Cross your fingers. :)

    Hope you got your access issue resolved.
  4. Thread: Redirect Virus

    by Lucky
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    9,345

    What was a dictionary attack? Are you saying my...

    What was a dictionary attack? Are you saying my site problems were due to a dictionary attack? Meaning it was caused (indirectly) by me (and not Westhost)?

    I have my sites monitored by...
  5. Thread: Redirect Virus

    by Lucky
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    9,345

    Update

    UPDATE: Westhost restored my site to an uninfected version (I think). Everything seems back to normal. The temporary index file I had put in place to prevent anyone from accessing and getting...
  6. Thread: Redirect Virus

    by Lucky
    Replies
    12
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    9,345

    Sorry to hear that. It's pretty frustrating, eh? ...

    Sorry to hear that. It's pretty frustrating, eh? I sort of think a dictionary attack wasn't used for me because I always keep the default passwords issued no matter how convoluted. And, of my six...
  7. Thread: Redirect Virus

    by Lucky
    Replies
    12
    Views
    9,345

    Redirect Virus

    The purpose of this post is to get more information on what is happening with my website. It is hard to get any information from live chat or in ticket responses.

    Yesterday, several site visitors...
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    Thanks. That's good info. And the database...

    Thanks. That's good info. And the database copied over fine. It was just a file and not an sql db. It was easier to reinstall than I expected. When I did it with the shared account, it was a...
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    Fixed. I reinstalled. Hopefully I'l be able to...

    Fixed. I reinstalled. Hopefully I'l be able to use the same db.
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    I'll give it a try --thanks! This is what I...

    I'll give it a try --thanks!

    This is what I got....I assume gd-native-ttf is what I'm looking for. Back to the drawing board!

    './configure' '--disable-fileinfo' '--disable-phar'...
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    Purple Yin Guestbook not supported in VPS?

    I am troubleshooting the non-functioning Purple Yin Guestbook. Their forum suggests that the error I am receiving is caused by my host not providing the FreeType library and GD library. I'll have...
  12. Oh, I know -it can be ANYTHING! Well, I found...

    Oh, I know -it can be ANYTHING! Well, I found the problem. My path within the CGI script pointed to a wrong location for the other files it required. Instead of "/cgi-bin/xxx.xxx", it needed...
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    Flash doesn't work by default?

    I am moving all my files from my shared hosting account (WestHost) to a new VPS account. Most problems have been solved and am now down to the less critical things. One of these problems is that I...
  14. Yes, your code worked better. It does not prevent...

    Yes, your code worked better. It does not prevent my html pages from working. However, now neither your version or the original two lines work or make the SSI appear. Something must have changed...
  15. I'll keep that in mind. I do have a ticket open...

    I'll keep that in mind. I do have a ticket open on it but I was just trying to solve it myself. I think you're right that it should work out of the box but maybe there's something unique to this...
  16. Hi Shawn, They should be paying you for all the...

    Hi Shawn,
    They should be paying you for all the help you dole out! BTW, the rack builder is still running strong. It will eventually be moved to this new VPS but that's a project for another day. ...
  17. Update on CGI problem

    Awesome! I've been struggling with this for hours. Adding:

    Options ExecCGI Includes
    SetHandler cgi-script

    to the htaccess file fixed the problem like magic --thanks!
    ...
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    Thanks for the reply --I will (let support know...

    Thanks for the reply --I will (let support know that I may be seeing inappropriate services). I just found out that I was part of the problem concerning the cpanel Submit a Support Request function....
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    New Burst VPS Account

    I am a long-time client on the old system and have recently decided to upgrade to a VPS account because of daily slowdowns.

    I cannot get any answers using the support system. I'm not sure it...
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    Oh, that's OK. I figured that you must have been...

    Oh, that's OK. I figured that you must have been working nights and hadn't come into work yet. Thanks again for the quick attention. Everything seems to be working.
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    Thanks for the advice. It seems, based on what I...

    Thanks for the advice. It seems, based on what I experienced, that that is sound advice.

    EDIT: Those docs were and are extremely helpful.

    To spare anyone further grief, I just received an...
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    New Account

    Sorry --wasn't able to find your e-mail address. But the ticket numbers are:

    855592 (On Hold)

    856420 (Open)

    856466 (Open)

    Thanks again,
    Ray
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    Thanks!

    Thanks very much for the offer. I tried to PM you but I think I don't have sufficient privilege.. I'll see if i can figure out your e-mail address and e-mail you.
  24. Replies
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    Lots of Problems with Dedicated Server

    I have been a WestHost customer for years and have always been satisfied with the shared-hosting account I have. I have a website that I host with another host that has grown until it stalls and...
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    Don't forget to restart your server!

    I found this reference this morning. I had the same problem: I have a website in a directory above the document root and the server wouldn't allow me to use an .htaccess file in that directory.
    ...
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