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  1. Getting https with cloudflare, wordpress on preferred hosting

    I have a couple of sites on the preferred hosting plan. They are all wordpress.

    I'm trying out cloudflare on two of them. The SSL certs I had were expiring. I am using the free cloudflare plan. ...
  2. Sites go down every Saturday night at about 10-11 pm eastern

    Does something happen at the hosting level on Saturday nights around 10-11 pm eastern? I have four sites under my main site on shared hosting.

    It seems that every Saturday night around 10-11 pm...
  3. Going to go with digital ocean for this app

    I would have to do an upgrade of the account. It will be simpler to go with digital ocean for this application.
  4. ruby 1.8.7 / Rails 2.3.18 - Surely you jest.. How can we update ruby/rails on wh

    I was trying to install a rails app on wh preferred cpanel hosting.. When I checked the ruby and rails versions for the default install, I found it to be ruby 1.8.7 and rails 2.3.18.. I was hoping...
  5. Wordpress in Folder - Best way to redirect domain?

    I have a westhost preferred reseller account.

    The main domain is mendla.com I have a couple of other sites on the account. Those are in folders under \sites.

    I intend to create a site for...
  6. Well surprise surpise - they still haven't fixed mod security for joomla sites

    ONce again I am working on a new site for a client that I referred to westhost.. And once again, the stinking mod security idiocy locked me out.

    This happens with every joomla installation on...
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    Here is the text that triggered modsecurity - I...

    Here is the text that triggered modsecurity - I had a page of items from a google drive spreadsheet that I copied and pasted into nbill light for invoicing.

    I narrowed down the cause to something...
  8. I'm not sure what they are using for help desk...

    I'm not sure what they are using for help desk software, but I agree that an off the shelf system is the only cost effective system.
  9. ticket system frustration - Associating emails with the wrong account

    about 2 months ago I had a client whose site migration was completed hosed by mod security along with some really nasty email server issues.

    I asked westhost to add my email to the tickets for...
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    Mod security idocy again

    Well, I migrated another site from sitepanel/joomla 2.x to cpanel/joomla 3.x and, guess what.. Modsecurity is blocking me AGAIN.

    Facts

    - Joomla 2.5 is end of life
    - Many joomla 2.5 sites are...
  11. Does modsecurity also cause an "mySQL server went...

    Does modsecurity also cause an "mySQL server went away" Message?? I put a copy of my site in a subfolder and tried to do the update to j 3.x.

    I got that message when trying to do the update.
  12. Well, it happened again.. I had to have a site...

    Well, it happened again.. I had to have a site restored because of a failed joomla 3.x update attempt.

    I realize it is Christmas week, but the site was down for about 18 hours..

    On top of...
  13. Is west host ever going to get their flaming act together with mod security/ joomla

    I was trying to update a site from joomla 2.5.28 to Joomla 3.3.6. Joomla 2.5 is end of life 12/31/14 so this is an important update/migration.

    The updated failed. It took about 18 hours for the...
  14. Locked out of the back end of a production site due to mod security .. AGAIN

    I just migrated a site from joomla 2.5 to joomla 3.. I had a mod security lockout last night.. I could get in this morning but now, while working in the site, I have another mod security issue.
    ...
  15. Kyler - FWIW - I'm using win 7 home ultimate/64...

    Kyler - FWIW - I'm using win 7 home ultimate/64 bit with chrome 32. I've tried the refreshes and that works about 50 percent of the time. I have found that if a tab was open with cp.wh I need...
  16. It's literally been five minutes trying to get...

    It's literally been five minutes trying to get into this stinking control panel. I've actually forgotten what I was intending to do at this point.
  17. Can you guys trash the cp.westhost.com interface??

    This is undoubtedly one of the worst control panels I've ever dealt with. I visit hundreds of sites a day which includes dozens of control panels, joomla back ends etc.

    The odds of a successful...
  18. I do regular akeeba backups via Akeeba and...

    I do regular akeeba backups via Akeeba and download them. I mistakenly thought I could get the site back up faster by going through a westhost restore.

    As far as the sql timeout issue Joomla 2.5...
  19. Anyone update from Joomla 2.5 to J 3.x? - Got a SQL went away error.. Modsecurity ag

    We purchased cpanel hosting to be able to update our Joomla 2.5 site to J 3.x.

    When I tried the update, the front and back ends disappeared. I was able to add a table regarding error messages...
  20. 14 hours and the backups haven't been restored??/

    I called this morning and started a ticket to have the public html and sql folders restored from a backup on our cpanel based site.

    It's been over 14 hours and still no restore.. My client is in...
  21. Actually it is hillman14.hillmanbrass.local ...

    Actually it is hillman14.hillmanbrass.local



    What I found surprising is that the mail went through to gmail and office 365 emails but failed going to hillmanbrass.com I would have thought that...
  22. How do you allow our local server to send mail through a cpanel account

    We were on site manager. The enterprise system was set up to send smtp mail masquerading as hillmanbrass.com We migrated to cpanel and the enterprise (linux) system can not send mail.

    I tried...
  23. Another site, same exact problem

    Well, I'm ready to move site #2 to cpanel.. and I'm getting the same permissions issue. The level 1 guys want back end access to joomla so they can replicate the problem. The last time I did this,...
  24. disgusted w/ westhost - Mod security/ joomla backend conflict.

    I went through a couple of weeks of hell with a site I manage when we moved from site manager to cpanel. Whenever I was working in the back end, I was getting an authorization error. Finally I found...
  25. @wjd Thanks - WH support restored the site to...

    @wjd

    Thanks - WH support restored the site to the previous day. They said that jch optomize and fabrik caused an issue with the 3.x upgrade. I've done 2.5-.3.x upgrades with these extensions in...
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