Search:

Type: Posts; User: WestHost - CReeves

Page 1 of 13 1 2 3 4

Search: Search took 0.01 seconds.

  1. RealCourage, I'm sorry about the phone...

    RealCourage,

    I'm sorry about the phone situation today. We have been having intermitten issues with our phone system. We have our guys working to get this resolved asap.

    We can still be...
  2. Awilliams, Please accept our apolgies for the...

    Awilliams,

    Please accept our apolgies for the recent downtime. We are aware of the issues and are working to prevent any further downtime on this server.

    I received your email and am looking...
  3. Replies
    15
    Views
    15,084

    The cloud VPS will not be like the VPS you have...

    The cloud VPS will not be like the VPS you have now. The biggest difference is that the cloud VPS offers dedicated server resources. Compared to the 3.0 VPS's that do not have guaranteed resources...
  4. Replies
    15
    Views
    15,084

    aberg, It looks like wildjoker gave some great...

    aberg,

    It looks like wildjoker gave some great answers to your questions. Let me confirm some of the answers he gave.

    What will happen with the semi-delicate accounts in the future?
    We are...
  5. Replies
    7
    Views
    6,399

    robertpaxton, I'm sorry to hear about your...

    robertpaxton,

    I'm sorry to hear about your frustration with this issue. I'd like to discuss this further with you before you make any changes back. I'm confident that we can find a workable...
  6. hyltond, I can understand your frustration...

    hyltond,

    I can understand your frustration with getting everything back up and running. I can assure you that we are doing everything we can to resolve as quickly as possible. We completely...
  7. Replies
    19
    Views
    11,881

    sandyb, I do apologize for the trouble you...

    sandyb,

    I do apologize for the trouble you have been having with your move. I'll give you a call this morning to follow up on this issue.
  8. Bulkwhey, I apologize for the problems with...

    Bulkwhey,

    I apologize for the problems with this server this afternoon. I can understand how this would be frustrating for you. We are working as quickly as we can to resolve the remaining issues...
  9. Replies
    1
    Views
    3,885

    RMD, Thank you for your kind words. I'm also...

    RMD,

    Thank you for your kind words. I'm also sorry to hear about your site being down for a little bit this past week. It has been a challenging week as we were all on high alert to ensure that...
  10. Replies
    1
    Views
    2,532

    sandyb, Please see my response to your other...

    sandyb,

    Please see my response to your other comments and feel free to contact us directly with additional questions.

    http://forums.westhost.com/showthread.php?p=49745&posted=1#post49745
  11. Replies
    19
    Views
    11,881

    sandyb, I'm sorry to hear about your...

    sandyb,

    I'm sorry to hear about your frustration. DNS propogation can take up to 24 hours but usually happens within just a few hours once you make the change. There is no reason why any DNS...
  12. Replies
    7
    Views
    9,602

    You bet! Thanks for the great suggestion!

    You bet! Thanks for the great suggestion!
  13. Replies
    7
    Views
    9,602

    Shawn, Thanks for the input. I like the...

    Shawn,

    Thanks for the input. I like the suggestion and could also agree. I've sent this off to our Design team to see if we can get this implemented. I'll let you know if we are unable to for some...
  14. Replies
    20
    Views
    14,327

    aberg, We are still here just as we always...

    aberg,

    We are still here just as we always have been. Our support team is the same support team we have always had only better as they continue to acquire more expertist and stay up to speed on...
  15. Replies
    20
    Views
    14,327

    aberg, Right now, its simply an option and not...

    aberg,

    Right now, its simply an option and not a requirement to make the move. If we were doing a forced migration then this would be handled a little bit differently.

    To address your issue...
  16. Replies
    20
    Views
    14,327

    DiaLady, We completely understand your concern...

    DiaLady,

    We completely understand your concern and desire to get moved over. As Shawn mentioned the 4.0 system is very different than the 3.0 system on the back end. Depending on the complexity of...
  17. J_M, Thanks for taking the time to speak with...

    J_M,

    Thanks for taking the time to speak with me today over the phone. Please accept our apologies for the added inconvenience this may cause you.

    We are monitoring this server carefully and...
  18. J_M, The current ETA on this server is 9:12...

    J_M,

    The current ETA on this server is 9:12 a.m. MDT. I'm sorry about the frustration with this particular server. I'm checking into this issue further to find out more details.
  19. Replies
    20
    Views
    14,327

    aberg, I understand your desire to wait for...

    aberg,

    I understand your desire to wait for additional help before making the transfer. I can assure you that this is still a priority for us. Keep in mind that for the vast majority of clients...
  20. WestHost - Important Data Center News!!!

    Today we sent out a notification of our upcoming Data Center move. This is a copy of what we have sent.

    ---------------------------

    Dear WestHost Client,

    For more than 12 years now WestHost...
  21. Replies
    20
    Views
    14,327

    aberg, We certainly understand your concerns...

    aberg,

    We certainly understand your concerns regarding the migration. We have spent countless hours working on making this migration as simple and seamless as possible. The WestHost 3.0 platform...
  22. Replies
    20
    Views
    14,327

    davemon, Thank you for your question. When...

    davemon,

    Thank you for your question. When that was initially posted we were expecting to no longer have the 3.0 platform as an option. Since then we have been able to work out a solution to keep...
  23. Replies
    4
    Views
    3,333

    rolling, Thank you for your feedback. I'll...

    rolling,

    Thank you for your feedback. I'll pass along your feedback here through the appropriate channels. We take these matters seriously and will continue to work to provide the best experience...
  24. Replies
    4
    Views
    3,333

    rolling, Please accept our apologies for the...

    rolling,

    Please accept our apologies for the added delay in chat you experienced. I can assure you that there have been absolutely no cutbacks in staffing on WestHost. We realize the importance of...
  25. J_M, I can definately understand your concerns...

    J_M,

    I can definately understand your concerns that you have expressed here. We take these matters very seriously and will continue to work to provide better uptime. I can assure you that we value...
Results 1 to 25 of 308
Page 1 of 13 1 2 3 4