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Type: Posts; User: WestHost - BChambers

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    Data Center Move Update

    As a quick update on our data center move which started the evening of June 13th, we have successfully moved all of our shared hosting accounts, and a majority of our dedicated servers. Tonight and...
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    I have passed along this thread to our...

    I have passed along this thread to our developers. Thank you for the discussion, and helping us be made aware of the problem. As Wildjoker has stated in this thread, 3.0 is end of life, BUT we are...
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    Report on our Affiliate Program

    It's been over a year since we launched our aff.biz affiliate site. This new affiliate site contains our primary hosting brands within UK2 Group. We're able to more effectively help manage all...
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    efootprint, I already responded to the same...

    efootprint,

    I already responded to the same post you made in another thread. While I'm sure you are frustrated, and want to share your frustration with everyone you can, you can call or chat...
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    Hello Avi, Without having a chance yet to...

    Hello Avi,

    Without having a chance yet to review any chat transcripts from whoever you chatted with, I must say that based on your quotes above that we can certainly do a MUCH better job...
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    How is WestHost 4.0?

    Now that we've had a full 2 months with WestHost 4.0 running live, I'm interested in hearing more feedback from clients who are on 4.0. What do you think? What are the pro's and con's? Any...
  7. Hello Mike, I appreciate your questions! As...

    Hello Mike,

    I appreciate your questions! As you mentioned in your post, there are some questions in our WestHost community regarding the future of our services. This is a fair assessment,...
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    WestHost 4.0 Upgrade

    Many of our Technical Engineers and Administrators have been hard at work involving an exciting project scheduled to launch to new clients around the middle part of April, and then to existing...
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    WestHost Referral Contest!

    Join us in celebrating 10 years in business! From August 15th through November 15th, every time you refer a friend or colleague to WestHost you will receive up to 1 free month of hosting and your...
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    WestHost Blog

    In case you haven't taken the opportunity to review WestHost's Blog, go to http://blog.westhost.com/. There you will find interesting tidbits about WestHost, helpful advice from industry experts,...
  11. Volume Discount Program Launched

    We have recently launched our Volume Discount Program. Get up to 35% off WestHost hosting plans using our Volume Discount Program. This is a great opportunity to get started if you require multiple...
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    New Feature to Reduce Spam - RBLs

    During the first two weeks of February, WestHost implemented a new feature in spam rejection called a Real-Time Blackhole List (RBL). We have had many clients already install RBLs on their accounts...
  13. Lulu, Thank you for your thoughts. We are...

    Lulu,

    Thank you for your thoughts. We are located in Providence Utah, which is more than an hour away from Salt Lake City where the incident occured. Fortunately, no one from WestHost was involved.
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    Jimbo, I am glad to hear your experience with...

    Jimbo,

    I am glad to hear your experience with WestHost has been positive. We appreciate your business! Please let us know if there is anything we can assist you with in the future.
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    WestHost Custom Services

    Knouse,

    We have a Custom Services department that would be happy to look at this for you. You can contact them at https://corp2.westhost.com/customservices/
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    Members Area Update

    Over the New Years holiday, we launched a new look to our online Members Area. Our goal has been to re-organize our layout on the Members Area home page to make it easier for clients to find answers...
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    Artbuilders and Wildjoker, As has been...

    Artbuilders and Wildjoker,

    As has been discussed in our forums, we are very much aware of areas where we can improve performance. Your feedback is valuable as we use it to decide how we can best...
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    Happy Holidays

    I appreciate those of you who regularly provide assistance to those looking for help on our forums. We have some exceptional people actively involved in our forms, and that is great to see. Your time...
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    IMAP Documentation

    For those of you with questions about IMAP, please review our online documentation in our Members Area at http://members.westhost.com/sm_sa_email_imap.html. This was just updated and should be of...
  20. Unacceptable server performance on some servers...

    Unacceptable server performance on some servers contribute to the e-mail delays you are experiencing. I would suggest again that you contact our Technical Support department to help fix any delay...
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    Hi Shawn, If this is still occurring, please...

    Hi Shawn,

    If this is still occurring, please contact our support department. It is difficult to determine what the problem is being caused by unless we are able to specifically troubleshoot your...
  22. If you are noticing e-mail delays, please feel...

    If you are noticing e-mail delays, please feel free to contact our technical support staff. They will be able to help resolve any concerns with your e-mail that you may be experiencing. If there are...
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