Search:

Type: Posts; User: ncollings

Page 1 of 2 1 2

Search: Search took 0.01 seconds.

  1. Replies
    7
    Views
    11,468

    Sorry for not getting back to you earlier this...

    Sorry for not getting back to you earlier this morning. I'm glad that everything was worked out. Sorry for any trouble in getting this worked out, but don't hesitate to let me know if you see any...
  2. Replies
    7
    Views
    11,468

    Hey Lucky, Sorry to hear about the troubles...

    Hey Lucky,

    Sorry to hear about the troubles you're seeing with this. Would you be able to PM me the domain name on your dedicated server, as well as any relevant ticket numbers, so I can make sure...
  3. Replies
    15
    Views
    16,378

    Would you be able to PM me your domain name, so...

    Would you be able to PM me your domain name, so that I can take a look at your SpamAssassin? Thanks!

    EDIT: I was able to find a ticket in our ticket queue that I believe is in regards to this...
  4. Replies
    2
    Views
    32,548

    Some great advice from wildjoker, that page...

    Some great advice from wildjoker, that page explains the process to get a local php.ini file very well. That should allow you to set the memory limit higher for your specific account. Also, feel free...
  5. Replies
    7
    Views
    7,416

    Hello Tony, Taking a look at the IP address...

    Hello Tony,

    Taking a look at the IP address you specified, it actually looks like it is not a WestHost IP address:

    host 64.26.60.134
    134.60.26.64.in-addr.arpa domain name pointer...
  6. Replies
    5
    Views
    5,763

    Sorry for not noticing this earlier. I'm not...

    Sorry for not noticing this earlier. I'm not aware of a way to modify maximum POP connections on the VPS level. It may be defined on the server level, but I've never actually run into an issue where...
  7. Hello Han, I am very sorry to hear that you...

    Hello Han,

    I am very sorry to hear that you have seen those issues with ticket resolution times. It's definitely not normal to have to wait that long. If those tickets have not yet been resolved,...
  8. Great, thanks. I'll make sure to personally...

    Great, thanks. I'll make sure to personally follow up with the ticket as well next time I'm in the office to make sure it gets resolved.
  9. Hey drhansenjr, It sounds like ModSecurity is...

    Hey drhansenjr,

    It sounds like ModSecurity is conflicting with your Joomla backend. ModSecurity is an application firewall that helps ensure the security of our servers and our client's sites....
  10. Replies
    7
    Views
    7,263

    You're probably right on that, I don't have too...

    You're probably right on that, I don't have too much experience modifying procmailrc files. So it may be best to add those lines somewhere earlier in the file.
  11. Replies
    7
    Views
    7,263

    Hey ajw, It sounds like you're on site...

    Hey ajw,

    It sounds like you're on site manager, is that correct? There's actually a procmailrc file by default on site manager accounts in /etc/procmailrc. I would recommend adding the lines from...
  12. Replies
    12
    Views
    12,694

    Hey ronaldf, In terms of email going out from...

    Hey ronaldf,

    In terms of email going out from your domain, wildjoker had some great advice about an SPF record. That's really the best thing to combat people spoofing your email address. It tells...
  13. Hey kmorl, I'm not aware of anyway to do that...

    Hey kmorl,

    I'm not aware of anyway to do that in the spam filtering services that WestHost offers. You could increase how strict SpamAssassin is, which could help as well. Let me know if you need...
  14. Replies
    1
    Views
    3,866

    hclark, Awesome information, thanks for...

    hclark,

    Awesome information, thanks for posting that! I've never tried that myself, but it looks like a good solution.
  15. Replies
    4
    Views
    6,488

    Hey Rich, You could add something like this to...

    Hey Rich,

    You could add something like this to the shell script:

    find /path/to/backups -type f -mtime +14 -exec rm -f {} \;

    That will find any files in that directory that are over 14 days...
  16. Replies
    3
    Views
    10,485

    Hey GeneTrailer, sorry for not getting to this...

    Hey GeneTrailer, sorry for not getting to this post earlier. Not sure exactly why it's doing that. I'd probably want to take a look at the zone file to see if there was something strange going on...
  17. Replies
    4
    Views
    6,488

    Good idea from wildjoker. It's generally safer to...

    Good idea from wildjoker. It's generally safer to run a cron job by having it run a shell script, rather then have the script in the cron file itself. Let us know if that still is having issues. Also...
  18. Replies
    5
    Views
    5,296

    Hey PhonemeAnalysis, Here's a couple of...

    Hey PhonemeAnalysis,

    Here's a couple of suggestions (I'm also assuming you're on site manager, as these suggestions are most applicable to site manager accounts):

    This page has some good info...
  19. Replies
    10
    Views
    9,353

    Yeah, that can always be tricky! Something you...

    Yeah, that can always be tricky! Something you may also want to have them try is loading the page in a proxy. You can use one like internetproxy.net or zend2.com. Pulling it up in one of those will...
  20. Replies
    10
    Views
    9,353

    I would definitely follow Shawn's...

    I would definitely follow Shawn's recommendations. I believe that particular error message is often cookie related, so I would try clearing out any cookies being used for that site. Let us know if...
  21. Sticky: Installing WordPress manually is actually pretty...

    Installing WordPress manually is actually pretty easy as well. WordPress has some good docs on doing it here:

    http://codex.wordpress.org/Installing_WordPress

    Softaculous makes it even easier,...
  22. Replies
    3
    Views
    5,938

    aberg, That does sound like it might be a PHP...

    aberg,

    That does sound like it might be a PHP issue of some sort. Generally there should be a "php5_error_log" file in the same directory as that php script that should be logging PHP errors. If...
  23. Sticky: dlaproject, Yeah, that would be great if you...

    dlaproject,

    Yeah, that would be great if you could submit a support ticket on that if you haven't already. There's likely just an issue with the Softaculous installation on your account, so we can...
  24. Replies
    0
    Views
    12,543

    Sticky: Common email issues and their solutions

    This post goes over some common (and not so common) email issues, as well as their solutions. Email can be tricky sometimes, so hopefully these general solutions help a bit!

    Q: Why is my email not...
  25. Replies
    4
    Views
    9,363

    Are all of the IP's coming from Iraq as well? You...

    Are all of the IP's coming from Iraq as well? You can run the IP's through a site like this one in order to tell: http://www.iplocation.net/.

    If so, and if you are not getting legitimate traffic...
Results 1 to 25 of 35
Page 1 of 2 1 2