View Full Version : Client Connection - Volume III, Issue VII

WestHost - BErickson
12-13-2006, 01:26 PM
WestHost Client Connection
News & Updates from WestHost
Volume III, Issue VII

Contents of this issue:

*Important Notices
- Holiday Web Site Safety
*What We Are Working On
- Site Application Upgrades
*Current Specials/Promotions
- Holiday Special Plan
- Dedicated Server Special
- Reseller Special
- Free Domain Registration
*Client Spotlight
- The Warpath (http://www.thewarpath.net/)
*Featured Service
- Affiliate & Referral Programs
*Support Stats
- E-mail, Live Chat, & Phone
__________________________________________________ _____

Important Notices

- Holiday Web Site Safety -

Here are a couple tips to keep your web site safe this Holiday

1. Change your passwords
A simple, yet effective way to help ensure your web site remains
secure is to create a complex password and change it often. You can
change your main control panel (Site Manager) password after logging
in and going to Site Management > Site Parameters. Your e-mail
passwords can be modified within the E-mail/FTP Management section of
Site Manager.

Create a password containing a mixture of upper and lower case
letters, numbers and other additional characters (*#&^%). Do not use
dictionary words.

2. Upgrade Your Site Applications
As you may have noticed, we are frequently releasing newer versions
of our Site Applications found in your Site Manager. The number one
reason for the majority of these updates is security fixes. It is
very important that you make sure that if you have installed any
Site Applications, they are the latest version. If you are not using
a site application, it should be uninstalled. Go to the Site
Applications section of your Site Manager to upgrade and/or uninstall.

What We Are Working On

- Site Application Upgrades -

We continue to work on keeping the latest versions of popular
applications available to our clients. The following updates are
being worked on and will be released soon:

* MySQL 5
* PHP 4.4.4
* PHP 5.2.0
* eAccelerator 0.9.5
* Python 2.5

If there is an application you would like to see added to our request
list and ultimately our development schedule, please post at:

Current Specials/Promotions

- Holiday Special Plan -

Through December 22nd, get up to 6 free months and host up to 100
web sites on one plan for an incredible price -- and guaranteed for
the life of the account!

For details go to:

To UPGRADE to this plan, go to:

- Dedicated Server Special -

We are offering HUGE bandwidth increases and reduced setup fees when
signing up for a new Managed Dedicated Server plan.

For details, go to: http://dedicated.westhost.com/

- Reseller Special -

For a limited time we are doubling (2x) limits on new Reseller
Hosting Plans. Lock in to double space and bandwidth limits for
the life of the account.

For details, go to:

- Free Domain Registration -

Sign up for a new hosting plan with 2 year billing and get 2 years
domain registration or transfer fees waived. Get 3 years waived
with 3 year billing.

Note: The free domain to be registered or transferred must be
submitted with a new hosting plan order.

For details, go to:

Client Spotlight

- The Warpath (http://www.thewarpath.net/) -

For some at this time of year, NFL football is more important than
anything else. If you are a knowledgeable Washington Redskins fan,
the place to go for in-depth analysis, news, and discussion on your
team is http://www.thewarpath.net/.

Matthew Kyer started his Redskins discussion site back in 2002, and
bounced around several different hosting companies before staying
with WestHost for our "high quality service from top to bottom".

"Anytime I've had an issue or question, I've found the live chat
feature on WestHost to be very responsive and helpful. The tech
support is stellar, and the customer service is top notch."
~ Matthew Kyer

The Redskins might be out of the Playoffs this year, but there is
still plenty for fans to discuss at http://www.thewarpath.net/.

Featured Service

- Affiliate & Referral Programs -

Did you know that for many WestHost clients, web hosting is
completely free? For others, referring new clients to WestHost has
become a business where profits are in the thousands of dollars.

Referral Program (1 FREE MONTH): If you are already telling your
friends, business associates, and family about your website with
WestHost, why not get credit from your referrals? Make sure to tell
them to submit your name and account domain name when signing up, and
you will get 1 month of free hosting credit. For details, go to:

Affiliate Program ($65 Payout): Make money from your website traffic
by adding a link to WestHost. When someone clicks through and signs
up for web hosting, you earn $65. For more details and to sign up as
a WestHost Affiliate, go to:

Current Technical Support Stats

Average E-mail Response Time - 3 Hour 30 Minutes
Average Live Chat Hold Time - 30 Seconds
Average Phone Hold Time - 3 Minutes

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions, and
reserve phone lines for those that have quick questions or needs.