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j103c
05-17-2006, 07:52 AM
This router issue or whatever is causing the downtime really needs to be addressed in a way that it isn't an issue anymore. WestHost has historically been really good about not going down, and I'd like to see WestHost get back to that level of uptime. Thanks..

WestHost-SHull
05-22-2006, 03:03 PM
I apologize about the delay in this reply and the recent router issue. Since your post, I am sure you received the communication with more details. We have since found and fixed the little bug that was wreaking havoc with our router. This downtime that was recently experienced is unacceptable by our standards, as it is by yours as well. We will be back to the outstanding uptime you had grown used to. Thank you for your understanding and patience.

WestHost - CRussell
08-13-2006, 10:08 PM
Since that post our network has been rock solid and we look forward to continuing that. We feel that issue has been completely resolved. More info on the issue is available in other posts.