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WestHost - BErickson
05-12-2006, 03:29 PM
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WestHost Client Connection
News & Updates from WestHost
Volume III, Issue I
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Contents of this issue:

*Important Notices
- New Site Applications Launched
- Upgraded Site Applications
*What We Are Working On
- Gallery 2.1
- Server Performance Enhancements
*Current Specials/Promotions
- 6 Months FREE + No Setup Fees!
- Dedicated Server Discounts!
- Reseller Discounts!
*Client Spotlight
- Jon West (http://www.3tailer.com/)
*Featured Tools
- Search Engine Tools
*Support Stats
- E-mail, Live Chat, & Phone
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Important Notices
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- New Site Applications Launched -

We recently launched the following Site Applications:

Ruby on Rails (Ruby 1.8.4) - An interpreted scripting language for
quick and easy object-oriented programming. Rails is an open-source
web framework that is optimized for programmer happiness and
sustainable productivity. It lets you write beautiful code by
favoring convention over configuration (and is based on Ruby). For
more information, go to http://www.rubyonrails.org/

FastCGI 2.4.0 - FastCGI is a language independent, scalable, open
extension to CGI that provides high performance without the
limitations of server specific APIs.

AWStats 6.5 - AWStats is a powerful, feature-rich statistical tool
that generates advanced web server statistics. AWStats replaces our
previous statistical offerings: Webalizer and Wusage.

Note: Because of resource usage, Ruby and FastCGI will not be
available on our Personal Basic, Personal Starter, and Business
Starter Plans.

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- Upgraded Site Applications -

The following Site Applications have recently been upgraded:

WordPress 2.0.2 - This latest version of the popular blogging
application contains several bug fixes and security updates.

phpBB 2.0.20 - A number of fixes come with the newest update to this
forum/message board application.

Dadamail 2.10.7 - This mailing list manager version includes new
features, bug fixes, and speed improvements.
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What We Are Working On
=========================================

- Gallery 2.1 -

Gallery is a web-based application allowing easy management of photos
on your website. Setting up albums, uploading, and organization of
photography is both quick and simple. Although this application is
available now, this newest version includes a number of new features
and updates.


Once released, Gallery 2.1 will be available from within the "Site
Applications" section of your control panel (Site Manager):
http://members.westhost.com/sitemanager.html
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- Server Performance Enhancements -

Our IT Department continues to focus heavily on improving the
performance of our infrastructure. You may be noticing progress
already, but expect further improvements in the coming months.
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Current Specials/Promotions
=========================================

- 6 Months FREE + No Setup Fees! -

For a limited time, when you move an existing website to WestHost,
you will get up to 6 MONTHS OF FREE HOSTING and NO SETUP FEES! When
you sign up for a NEW website, get up to 3 MONTHS OF FREE HOSTING
and NO SETUP FEES!

For details, go to: http://www.westhost.com/
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- Dedicated Server Discounts! -

For a limited time, we are DOUBLING BANDWIDTH and reducing setup
fees when signing up for a new Managed Dedicated Server plan. It
is a great opportunity if you are considering an upgrade from
shared hosting.

For details, go to: http://dedicated.westhost.com/
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- Reseller Discounts! -

For a limited time, when you sign up for a new Reseller Hosting
Plan you can get a FREE MONTH and FREE SETUP!

For details, go to:
http://www.westhost.com/reseller-hosting-plans.html
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Client Spotlight
=========================================

- Jon West (http://www.3tailer.com/) -

"The thing that really impressed me with WestHost is their top-notch
support. In early March my website became corrupted and I desperately
notified WestHost. Within a few minutes they restored my website and
saved my company a considerable amount of revenue.

I have essentially outsourced the website management function of my
IT department by utilizing (WestHost's) Live Chat support. Every time
I am in need of assistance, my questions are answered and solutions
are provided. Not only is their support industry-leading in my opinion,
the quality and quantity of features for their prices are unsurpassed."

Jon's company, 3tailer.com, is based in North Carolina, and specializes
in proven Internet consulting and Internet marketing techniques. Last
year he started his business and set up his website with WestHost. We
wish him success in the years to come.
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Interested in having your website spotlighted at WestHost? Have
you had a good experience with our hosting services, features,
tools, or support? We would love to hear your story about how our
business helped (or is helping) yours.

Send your story to: feedback@westhost.com
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Featured Tools
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- Search Engine Tools -

You have built a great website, but no one is seeing it. When
millions of searches are performed every day on the world's top
search engines, why is your site not yet listed in the results?

WestHost provides 15 search engine tools for analysis, optimization,
submission, and tracking of your listings . . . FREE for 3 months!

Signup and get your site listed at:
http://members.westhost.com/promoting-site.html
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Current Technical Support Stats
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Average E-mail Response Time - 2 Hours
Average Live Chat Hold Time - 30 Seconds
Average Phone Hold Time - 2 Minutes 30 Seconds

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions, and
reserve phone lines for those that have quick questions or needs.

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