View Full Version : 5.7.1 Unable to relay Error

11-25-2005, 01:31 PM
Help! I am unable to reach Westhost via online chat or on the phone (what is up with the 24hour service anyway?)

I am using Miva 5.0. As a logged in user, I paid for my products using a visa and then used a coupon code. After entering the credit card info and clicking continue, I get the following error:

Error Code: MER-UTL-00002
Description: 5.7.1 Unable to relay for susie@smith.com
Other Information:

This happened to another person as well. It seems to only happen when the user is entering a coupon code. I just tried it with no coupon code and it worked.

If anyone could please help me I would really appreciate it. Thanks so much!