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WestHost - BErickson
01-26-2005, 04:58 PM
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WestHost Client Connection
News & Updates from WestHost
Volume I, Issue VII
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Contents of this issue:

*Important Notices
- Control Panel (Site Manager) Improvements
- PHP and MySQL Updates!
- MANAGED Dedicated Servers
- New Site Promotion Tools
- New Merchant Account Solution
*What We're Working On
- Website Creator!
- New Site Applications
*Current Specials/Promotions
- New Year Special (4 MONTHS FREE!)
- Managed Dedicated Server Launch Special
- Authorize.Net Fee Waived on Merchant Accounts
*Support Stats
- E-mail
- Phone
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Important Notices
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- Control Panel (Site Manager) Improvements -

We recently rolled out improvements to the Site Applications section
of Site Manager for all clients. You'll notice a much improved
interface, new categories, and updated applications. Log in to your
control panel at http://members.westhost.com/sitemanager.html to see
all the changes.

In addition to the user interface modifications, we've redesigned the
software to make it much easier (and quicker) for us to add and
update applications in the future. If there is particular software
you'd like to see added, please post in our forums at:
http://forums.westhost.com/phpBB2/viewtopic.php?t=2533
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- PHP and MySQL Updates! -

On Friday, January 21st, we will begin adding upgraded versions of
MySQL and PHP to the Site Applications>Development section of client
control panels (Site Manager). Efforts should be completed by [updated: Thursday, February 3rd]:

- MySQL version 4.1.9
- PHP version 4.3.10
- PHP version 5.0.3

Once the new software is added you will be able to log in to your
control panel (Site Manager), go to the Development category of your
Site Applications, and update your current version (if you desire),
by clicking on the respective INSTALL icon.

NOTE: It is recommended that you upgrade PHP to version 4.3.10. If
you wish to upgrade to PHP version 5.0.3, make sure that any custom
applications or software you have installed (or plan to install) on
your Virtual Private Server can support it. This warning also applies
to MySQL version 4.1.9.
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- MANAGED Dedicated Servers -

Virtual Private Server (VPS) technology is now available with our new
Managed Dedicated Servers. Not only do you have ALL the benefits of
WestHost's VPS technology on your OWN server, but the transition from
your Virtual Private Server to your Dedicated Server can now be
seamless, and with very little effort on your part.

To celebrate this launch we're increasing data transfer limits and
slashing prices! This offer ends soon, so order a Managed Dedicated
Server today!

For more details go to: http://dedicated.westhost.com/
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- New Site Promotion Tools -

Two (2) new Site Promotion services are now available to all WestHost
clients:

1. Our new Search Engine Optimization and Submission Tools allow you
to optimize your website, submit directly to search engines, and
monitor the positioning and success of your site and efforts. We're
offering the service FREE for 90 days!

2. ALL WestHost clients now receive $50 credit with Overture. Overture
is a Yahoo company that EXCLUSIVELY maintains the top paid search
listings for Yahoo, MSN, AltaVista and CNN.com. With many listings as
low as $0.10 per click, you can start receiving as many as 500 new
TARGETED leads within hours of signing up.

Learn more at: http://members.westhost.com/promoting-site.html
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- New Merchant Account Solution -

We recently partnered with e-onlinedata, Inc., the nationís leading
Internet merchant account provider. This relationship further ensures
an end-to-end e-commerce solution available to all WestHost clients.

e-onlinedataís merchant services include real time transaction
management, online reporting, direct deposit and superior customer
support. They will waive application fees, annual fees, and for a
limited time, absorb Authorize.Netís setup fee for new accounts.

For current discount rates and transaction fees, see:
http://members.westhost.com/internet-merchant-account.html
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What We're Working On
=========================================

- Website Creator! -

We are finishing development on a web-based site building tool called
Website Creator. This software will allow clients to create a
professional presence online using only a web browser and Internet
access.

Clients will be able to choose from tens of thousands of template
combinations, structure their own layout and navigation, and then add
content, images, and interactive features.

We see this launch as a huge step in solidifying our position as a
leading end-to-end hosting solutions provider.

Updates on Website Creator will be posted at:
http://members.westhost.com/site-builder.html
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- New Site Applications -

Our development team is beginning to work on additions to our
software lineup within the Site Applications section of Site Manager.

To see the list of applications we are considering, or to post your
own request, go to:
http://forums.westhost.com/phpBB2/viewtopic.php?p=14101
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Current Specials/Promotions
=========================================

- New Years Special (4 MONTHS FREE!) -

Between now and January 31st, get up to 4 months of free hosting when
you sign up for a new account. Free months are ADDED to the billing
cycle of your choice. For example, sign up for the Deluxe Package with
quarterly billing and your next bill won't come for 6 MONTHS (3 months
payment + 3 months free).

For details, go to: http://www.westhost.com/web-hosting.html
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- Managed Dedicated Server Launch Special -

To celebrate the launch of our VPS technology for Dedicated Servers,
we're increasing data transfer limits and slashing prices! This offer
ends soon, so order a Managed Dedicated Server today!

For details, go to: http://dedicated.westhost.com/
___________________________

- Authorize.Net Fee Waived on Merchant Accounts -

For a limited time, when you sign up for an Online Merchant Account
with E-onlinedata, they will waive Authorize.Net's $99 setup fee.
This is an addition to no application fees and no annual fees for new
accounts.

For current discount rates and transaction fees, see:
http://members.westhost.com/internet-merchant-account.html
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Current Technical Support Stats
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Average E-mail Response Time - 3 Hours 15 Minutes
Average Phone Hold Time - 3 Minutes

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions, and
reserve phone lines for those that have quick questions or needs.

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