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WestHost - BErickson
10-13-2004, 05:45 PM
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WestHost Client Connection
News & Updates from WestHost
Volume I, Issue V
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Contents of this issue:

*Important Notices
- Site Manager 1.1 Released
- Ensim Launched on Dedicated Servers
*What We're Working On
- New Members Area
*Current Specials/Promotions
- $50 Affiliate Referral Credit
- No Setup Fees on Dedicated Servers
*Support Stats
- E-mail
- Phone
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Important Notices
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- Site Manager 1.1 -

Site Manager 1.1 was recently launched across all WestHost servers.
The update does not affect functionality, and represents mostly
text changes (along with some minor aesthetic updates to the GUI).
Nonetheless, this version is an improvement over the previous and
should help usability.

More importantly, this launch represents the first phase in a number
of improvements to Site Manager. We will follow with more dramatic
changes to the Site Applications section, and we will ultimately redo
the entire interface.
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- Ensim Launched on Dedicated Servers -

New dedicated servers can now be installed with Ensim Pro 4.0 and
Ensim Power Tools (at no additional cost). To celebrate this launch,
we've waived the setup fee when signing up and choosing quarterly
billing (you may change to monthly billing after the first 3 months
if you desire).

For more details go to: http://dedicated.westhost.com/
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What We're Working On
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- New Members Area -

The new Members Area launch will include an improved interface,
reorganization of documentation, updated manuals, search engine
tools, and more. A preliminary design layout with navigation can be
found at http://members.westhost.com/v2/ .

Your feedback is appreciated. Please send comments to:
feedback@westhost.com
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Current Specials Promotions
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- $50 Affiliate Referral Credit -

During the month of October, we are DOUBLING payouts on any
referrals to WestHost. Simply sign up as an affiliate, place a link
to WestHost on your site, and we'll pay $50 (instead of $25) for
any new hosting clients you refer to us.

For details, go to:
http://affiliates.westhost.com/
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- No Setup Fees on Dedicated Servers -

To celebrate the addition of Ensim Pro 4.0 to our dedicated hosting
plans, we are waiving the setup fees on all new dedicated server
signups that commit to at least 3 months (quarterly billing). Once
the 3 months have expired, you can change your billing cycle to suit
your specific needs. Take advantage of these savings and upgrade to
a dedicated server today!

For details, go to:
http://dedicated.westhost.com/
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Current Support Stats
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Average E-mail Response Time - 1 Hour 45 Minutes
Average Phone Hold Time - 4 Minutes

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions and
reserve phone lines for those that have quick questions or needs.

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