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View Full Version : Can't move emails to save folder in neomail



spellow
05-26-2004, 11:19 AM
Hi, I have a customer who can't move his email from the inbox to the saved folder. He is no were near his quota but the error message says he is.

here is the message:

Sorry, you've hit your quota, and no more mail can be stored in your mail folders. You will be unable to move messages anywhere but to the TRASH, where they will be deleted. Go back, delete some messages or empty your trash, and try again

I have the box set for 20mb....are the saved emails stored somewhere else?

WestHost - MMellor
05-26-2004, 12:16 PM
Hello Spellow,

What is the domain name? You can PM me this if you wish. Are you downloading this locally or are you using web mail? Keep us updated on your progress on this.

spellow
05-26-2004, 01:27 PM
reelattitude.com

using neomail.

kitty
05-27-2004, 05:20 PM
Im having the exact same problem, not only am i not near my quota, i havent gotten any other emails saved or anything in my trash, all i have is this one email and id like to save it.
My domain is gurukitty.com
Im using neomail

kitty
06-03-2004, 02:43 PM
Hello?
Is there anyone that can fix this problem?? Or knows how to fix it?