View Full Version : What I like about WestHost Customer Support

03-25-2004, 02:35 PM
I switched to WestHost from HostWay two months ago. Here's what I really like so far:

1) Phone support is available for all hosting packages.

2) Someone actually answers the phone or, if on hold, calls are answered within a reasonable time.

3) When I receive a response via email, it comes from a person as opposed to a no-name response like "Sincerely, Support."

4) If someone doesn't have the answer, they say so and either refer me to someone else or have someone get back to me.


WestHost - MStevenson
03-26-2004, 04:51 PM

Thanks, we appreciate the feedback. We're happy to have your business. If you have any questions or comments (including suggestions on how we can improve our service even more), please let us know.