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View Full Version : Can't even renew a domain name!



tsuru
09-09-2003, 05:54 PM
:x First my site is down for 4 days, and then I can't renew my domain name. I tried to renew it online, but I got the following error message from the server (below). I assume that my order didn't go through. The name expires Sept 10th (today!), and you guys don't answer support calls or the phone.

Can someone confirm that my order went through?? Support Ticket #86401

Thanks a lot!
--------------------------
-- The following addresses had permanent fatal errors -----
op1@secure.westhost.net
(reason: 550 5.7.1 <op1@secure.westhost.net>... Relaying denied)
dborder@secure.westhost.net
(reason: 550 5.7.1 <dborder@secure.westhost.net>... Relaying denied)

----- Transcript of session follows -----
... while talking to mail.secure.westhost.net.:
>>> RCPT To:<dborder@secure.westhost.net>
<<< 550 5.7.1 <dborder@secure.westhost.net>... Relaying denied
550 5.1.1 dborder@secure.westhost.net... User unknown
>>> RCPT To:<op1@secure.westhost.net>
<<< 550 5.7.1 <op1@secure.westhost.net>... Relaying denied
550 5.1.1 op1@secure.westhost.net... User unknown