View Full Version : Updating Nameserver

04-04-2008, 08:27 PM
After the Sitemanager upgrade our site was disabled. Help desk mentioned we were still point to WestHost's old Name servers and we should change that. I can't figure out where to do that? If I lookup our domain through Whois it points to registrar as Enom Inc. If I go to there site and lookup our domain they point to Westhost. So I am guessing WestHost is our domain registrar (I inherited this site from someone I can't reach). How do I accomplish this?


04-05-2008, 06:57 AM
I take it you do not have your log in information your registration. This is different then the information for Site Manager and was sent when the account was created. If you can't find this log in information then you'll need to contact WH again and ask them for their help. If when you inherited the site the old owner did not transfer the registration to you then you might have some difficulties. :) Fully explain to WH what is going on and make sure they are aware of the odd circumstances.