View Full Version : Client Connection - Volume IV, Issue II

WestHost - ZEsser
03-22-2007, 05:41 PM
WestHost Client Connection
News & Updates from WestHost
Volume IV, Issue II

Contents of this issue:

*Important Notices
- Upgraded & New Site Applications Launched
- Success Story Submission: Win a link to your Web site
and a $100 Amazon Gift Certificate
*What We Are Working On
- WestHost 3.0 Upgrade
*Current Specials/Promotions
- Double Everything Special
- Dedicated Server Special
- Reseller Special
*Featured Resource
- Search Engine Tools
*Support Stats
- E-mail, Live Chat, & Phone

Important Notices

- New Site Applications -

WestHost has recently upgraded several Site Applications and will be
deploying them across our servers during the next two weeks.

The following applications have been upgraded:

- PHP 4.4.6
- PHP 5.2.1
- Miva Empressa 5.06
- Imagemagik 6.3.2

With these upgraded applications WestHost will be deploying a
completely new Site Application as well:

- Mediawiki 1.9.3

MediaWiki is a software wiki package originally written for Wikipedia.
It is now used by several other projects of the non-profit Wikimedia
Foundation and by many other wikis. For more information on MediaWiki, please
visit http://www.mediawiki.org/

- Success Story Submission -

Has WestHost helped you take your Web site/business to the next
level? Have a success story involving WestHost that you'd like to
share with others? Submit your story to WestHost and if we use it,
you'll win a link to your Web site from WestHost's Web site and a
$100 Amazon Gift Certificate!

Submit your success story online at:


What We Are Working On

- WestHost 3.0 Upgrade -

WestHost has been hard at work these last few months implementing
some exciting changes for a future upgrade to our hosting platform.
WestHost 3.0 will offer a number of upgrades to our system, with
some of the more noticeable enhancements including a new interface
on a faster and more intuitive Site Manager. WestHost 3.0 will
also feature changes that will upgrade the web server and kernel to
more recent versions. These releases will allow WestHost greater
flexibility in deployment of future applications, as well as
address a few known issues with dependencies rooted in these
upgraded releases.

Westhost 3.0 comes about in large part due to great client feedback
on how we can improve our offering. We appreciate the time and
effort of those who submitted feedback over the years to help us
make our offering better.

WestHost 3.0 is scheduled to be deployed on existing servers
starting the second quarter of this year, with new signups having
access to WestHost 3.0 sometime in April.


Current Specials/Promotions

- Double Everything Special -

For the month of March, sign up for a new account and get up to
double disk space, bandwidth, e-mail, and domains all for the
same great price -- and guaranteed for the life of the account!

For details go to:


- Dedicated Server Special -

We are offering HUGE bandwidth increases and reduced setup fees when
signing up for a new Managed Dedicated Server plan.

For details, go to: http://dedicated.westhost.com/

- Reseller Special -

For a limited time we are doubling (2x) limits on new Reseller
Hosting Plans. Lock in to double space and bandwidth limits for
the life of the account.

For details, go to:

Featured Service

- Search Engine Tools -

You have built a great Web site, but no one is seeing it. When
millions of searches are performed every day on the world's top
search engines, why is your site not yet listed in the results?

WestHost provides 15 search engine tools for analysis, optimization,
submission, and tracking of your listings . . . FREE for 3 months!

Signup and get your site listed at:

Current Technical Support Stats

Average E-mail Response Time - 3 Hour 6 Minutes
Average Live Chat Hold Time - 33 Seconds
Average Phone Hold Time - 3 Minutes 44 seconds

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions, and
reserve phone lines for those that have quick questions or needs.

In the past month we have increased the size of our Technical
Support Department and plan to bring on additional support to help
respond more quickly to your requests. We apologize for any delays
you might have experienced when contacting us with a support issue
during the past couple of months. Our goal is to respond to every
support request promptly, and to provide you with the best solutions
to resolve your questions.