So an entire server can go down, and the other servers pick up the slack, but if one hard drive fails it throws a wrench in the "cloud" and the whole network goes down?
Or in this latest instance, did the entire SAN fail and need to be replaced. I presume that the SAN is also redundant, or is that an incorrect assumption.
I really do want to understand, not just bash you guys when things are down. I simply expected that the sites would always be up because if one part failed it could be replaced while the other parts of the system took over the load of the damage piece. I assumed that would include hard drives, since they do fail.