bpk
12-31-2003, 03:28 PM
I just submitted this to WH support, but probably should have put it here first. Still trying to get thing straight with my new reseller account....
Greetings. I have a question regarding a new reseller account that I just signed up for. Actually, I have two questions:
1) I did not provide a domain name when I signed up for the account. How do I associate a domain with my reseller account. The welcome email message notes the following: "You will need to wait up to 2-4 hours to view your newly created accounts. After that, if the domain name is not pointed to our nameservers, you can access the account by going to http://your-domain.com.yourtempsite.com". Without specifying a domain name for my reseller account, how would I use "http://your-
domain.com.yourtempsite.com" ?
2) My reseller account have plans that were created by "administrator" (i.e. Plan 1, Plan 2, etc.) My login does not provide administrator privileges, so I can't delete or modify the pre-existing plans.
Your help is appreciated.
Thanks!
Greetings. I have a question regarding a new reseller account that I just signed up for. Actually, I have two questions:
1) I did not provide a domain name when I signed up for the account. How do I associate a domain with my reseller account. The welcome email message notes the following: "You will need to wait up to 2-4 hours to view your newly created accounts. After that, if the domain name is not pointed to our nameservers, you can access the account by going to http://your-domain.com.yourtempsite.com". Without specifying a domain name for my reseller account, how would I use "http://your-
domain.com.yourtempsite.com" ?
2) My reseller account have plans that were created by "administrator" (i.e. Plan 1, Plan 2, etc.) My login does not provide administrator privileges, so I can't delete or modify the pre-existing plans.
Your help is appreciated.
Thanks!